Shipping Policy

Processing & Shipping Times
Processing time: 2–4 business days (Mon–Fri)
Typical delivery times
Europe: 5–12 business days
USA/Canada: 7–15 business days
Oceania: 10–20 business days

Free Shipping
All orders include free shipping with tracking
High-value orders may require a signature

Address Verification & Cancellations
We may request address/identity confirmation
If no reply within 48h, we may cancel and refund

Customs, Duties & Taxes
International orders may incur import duties/taxes, payable by the customer

Lost or Damaged Parcels
Damaged: notify within 7 days with photos. We will replace or refund
Lost: if carrier confirms delivery, responsibility ends. Check with household, neighbors, or local post